Terms and Conditions

Merchant Name: LEO JONES

Customer Support Email: info@lejohub.shop

Business Address: 35 Usk Street, Oamaru 9400, New Zealand

Phone Number: +64 27 839 1027

1. Acceptance of Terms

By accessing and placing an order on our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site.

2. Product Information

We sell fresh seafood products. All product descriptions, weights and images are for reference only. While we make every effort to display accurate information, minor variations may occur due to the nature of fresh seafood.

3. Pricing and Payment

All prices shown on the website are in New Zealand Dollars. Payment must be completed at checkout before your order is confirmed. We reserve the right to correct pricing errors.

4. Orders and Availability

Orders are subject to availability. We may cancel or adjust your order if a product is out of stock, and we will provide a full refund in such cases.

5. Delivery

Delivery times are estimates only. Fresh seafood requires careful handling. We are not responsible for delays caused by courier services, weather or other circumstances outside our control.

6. Refund and Returns

Due to the perishable nature of seafood, returns are generally not accepted. Contact our support team immediately if you receive damaged or incorrect goods. Claims must be submitted promptly after delivery with supporting photos.

7. Food Safety

Customers are responsible for proper refrigeration and consumption of seafood after delivery. Please follow safe food handling instructions.

8. Limitation of Liability

We will not be liable for any indirect, incidental or consequential loss arising from your use of this website or our products, to the maximum extent permitted by law.

9. Governing Law

These terms are governed by the laws of New Zealand.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes means you accept the revised terms.